Should you wish to check your IT support request history in ITSS’s web based help desk software WebHelpDesk you can do so by following these instructions;

whd-login-01

  • Enter your YNET or YESNet username and password
  • Once logged in you will see this screen:

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  • This page allows you to enter a new support request. Alternatively you can go here: http://kb.yesnet.yk.ca/request-support/, email itss@yesnet.yk.ca or phone 667-8535
  • You can check your ticket history here by clicking on the “History” button;
  • You will be presented with this screen:

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Notes:

  • Some buttons aren’t functional (noted in each diagram above)
  • You do NOT have to access or use this ticket system – ITSS has other options to submit support requests.

Should you have any questions please let us know!  http://kb.yesnet.yk.ca/request-support/, email itss@yesnet.yk.ca or phone 667-8535.