Promethean – ActivManager

ActivManager is a utility loaded on all school Macs. It is accessible via the top toolbar. Click on the Whiteboard icon. A red X indicates a missing connection. If this appears, check connections to projector and computer.   ActivManager provides access to Control Panel and Calibration. Calibration can be used to recalibrate pens.   Control […]

Read More

Promethean Products – Maintenance

Filter Cleaning 1. If your projector is an LCD that has filters, ensure they are checked & cleaned regularly so that dust does not build up on them. If excessive amounts of dust build up inside the projector and are not cleaned it can cause the projector to overheat and damage internal components that will […]

Read More

Promethean Products – Troubleshooting and Support

ITSS provides support for technical issues regarding Promethean boards and projectors. For classroom training, planning lessons or ordering Promethean Products please contact TAL (667-8742) or email Mike.Snider@gov.yk.ca     Basic Troubleshooting Below are a few items of reference when encountering issues with your Promethean. Board Indicator 2. Check Connections The computer should have multiple connections […]

Read More