Promethean Products – Troubleshooting and Support

ITSS provides support for technical issues regarding Promethean boards and projectors. For classroom training, planning lessons or ordering Promethean Products please contact TAL (667-8742) or email Mike.Snider@gov.yk.ca     Basic Troubleshooting Below are a few items of reference when encountering issues with your Promethean. Board Indicator 2. Check Connections The computer should have multiple connections […]

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Epson Products -Troubleshooting and Support

1. Check Connections The computer should have multiple connections to the Epson projector: a) USB (this is needed for interactive functionality) b)Graphic (often VGA cable with an adapter) c) Sound connections from computer to built in speakers or patched to other sound system (e.g. SoundField) d) HDMI for Apple TVs.   2. Image If there […]

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