Applies to: Both YNET and YESNet staff
Usage:
  • Available on Education provided devices (including 1 to 1 program)

Software Self Service

Allows staff to perform some tasks that would otherwise normally require IT intervention.

To install additional selected software licensed to Yukon Education (note: not all software is available due to licensing) or to add school printers, use the Self Service application available on your Work Account dock.

STEPS:

  1. Locate the self-service icon. See screenshot

Casper-Self-Service-iOS

This service is available at all Yukon schools on all School iPads. It is also available on 1to1 Cost Share iPads. If this app is NOT available, contact ITSS.

  1. Open the Self Service app. On the bottom is a row of categories; select the desired category.

self-service-ios-row

  1. Upon selecting the category, you will be provided with the corresponding options. To install software , simply click the ‘install’ button next to the relevant icon. The app will display a progress bar indicating when the installation has finished.

self-service-ios-apps

To install additional selected software licensed to Yukon Education (note: not all software is available due to licensing) or to add school printers, use the Self Service application available on your Work Account dock.

STEPS:

  1. Locate the self-service icon in your dock (on the dock in your work/teacher account only). See screenshot

selfdock

This service is available at all Yukon schools. It is also available for Cost Sharing Laptop users anywhere you have an internet connection.

  1. Open the Self Service app. On the right will be a column displaying categories; select the desired category.

selfcategory

  1. Upon selecting the category, you will be provided with the corresponding options. To install software or a printer, simply click the ‘install’ button next to the relevant icon. The app will display a progress bar indicating when the installation has finished.

selfsoftware

Software Center is NOT an exhaustive resource for all licensed software – please contact ITSS to request software not listed.

To install programs on Windows 7 COE v4 click on start [icon name=”arrow-right” class=”” unprefixed_class=””] type “software center” in search (or locate the program via start [icon name=”arrow-right” class=”” unprefixed_class=””] click “all programs”)

self-serve-sc-01

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Open Software Center [icon name=”arrow-right” class=”” unprefixed_class=””] select the software you want to install [icon name=”arrow-right” class=”” unprefixed_class=””] press “install selected”

self-serve-sc-02