Reset Rapid ID Password

The Rapid Identity Single Sign On Service controls and enables access to a variety of services (e.g. HRMS, webfilter, personalized accounts, Rapid ID portal) with the convenience of one password. Currently, Aspen and First Class remain independent of Rapid ID. If you have forgotten your password for your Rapid Identity login contact itss@yesnet.yk.ca In the […]

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Provincial E-Exams App

The Start a BC Exam app is now available for use. ITSS recommends using the App on macOS machines to access E-exams. The app has been pushed to all macOS clients and can also be installed via Self Service. Opening “Start a BC Exam” App   After the user logs in to either their personalized […]

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Guest Account

The Guest Account is a built in feature to the MacOS allowing for visitors to access machines without the need for a password. The Guest Account is displayed at the Login Window of all macOS devices. In the Guest account you can access all apps, browse the internet, check email etc. However, this account deletes […]

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iOS 11 Built-In Apps Management Issue

An issue affecting devices deployed to your school this summer (2018) has been identified. Due to recent changes in Apple’s factory configuration the built in apps (e.g. iMovie, Pages, Keynote, Garageband, Numbers, Clips, iTunes U) are hard coded to ask for an Apple ID. The solution for this behavior is to delete these apps from […]

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Office 365 Suite – Microsoft Teams

  To access Office 365 apps such as Microsoft Teams you will need to login to your YESNET AD account, select Office 365 and then proceed to the desired app. If you do not have a YESNET Active Directory account set see article here. Login to the Rapid Identity Single Sign On Portal at https://portal.yesnet.yk.ca […]

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Virtual Desktop HTML access

Users do not need to install the VmWare Horizon Client to access the Virtual Desktop. To access the Virtual Desktop via web browser see instructions below:   Login to the Guest Account. No password is required.             2. Open an internet broswer such as Chrome. 3. Go to https://view.gov.yk.ca   […]

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Sketchup Pro 2017

Google SketchUp Pro is a collaborative drawing tool that students are increasingly using within schools. When the application is used, the collaborative component prompts students to share their drawings with one another by saving their work to a 3D Warehouse. The 3D Warehouse resides on a server managed by Google and requires the users of […]

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Read & Write

Read and Write is available on MacOS (10.11 and higher) and for iOS (iOS 9 or higher) on all Yukon Education managed devices (school machines and 1 to 1 devices). Please see information below how to activate or install Read and Write for use. From the Read and Write website: Read&Write lets everyone read, write […]

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First Class Web Publishing Troubleshooting

This is a note about First Class version 16.003. Updated: November 24, 2016 As you maybe aware First Class is still presenting issues with its web publishing component and editing shared documents. We are continuing to work with Open Text to resolve this.   With the last update, web publishing and editing shared documents has […]

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