Blocking Junk Emails

Log in to the Email Appliance 1. Go to https://mail3.gov.yk.ca 2. Log in to the Email Appliance using your YNet ID and password. If you are a YESNET user provide your YESNET Active Directory (AD) account (i.e. your webfilter override, HRMS access) Blocked and Deleted Messages 1. After logging in, you will be shown any […]

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Microsoft Office 365 Yukon Education Account Changes

This is a summary of changes being implemented to the Yukon Education Microsoft Home Use Program effective January 2017. How Does This Affect Me? A necessary system upgrade is taking place which affects existing Office365 yesnet.yk.ca accounts.   What Will Change? Your username and password to sign in to the Office 365 portal  and services […]

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First Class Web Publishing Troubleshooting

This is a note about First Class version 16.003. Updated: November 24, 2016 As you maybe aware First Class is still presenting issues with its web publishing component and editing shared documents. We are continuing to work with Open Text to resolve this.   With the last update, web publishing and editing shared documents has […]

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Office365 For Home Use

Yukon Teachers and students have access to Office365 services and the Office 2016 suite for personal use. Please note Office2016 is included on all EDU owned desktops. This service is part of an agreement between ERAC and Microsoft. Please note ITSS does not support personal machines. For system requirements for Office 365 see: https://products.office.com/en-ca/office-system-requirements     […]

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Encryption

  ITSS strongly recommends the use of encryption for staff laptops and other devices. This practice provides safeguards to ensure confidential information remains protected.  For iOS devices (e.g. iPhone, iPad) encryption is automatic upon the creation of a pass-code on the device. For OS X devices (e.g. laptops, desktops) Apple provides a built in encryption […]

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OS X and iOS Updates

What is OS X / iOS? How do I get Updates? There are four different scenarios requiring updates: School OS X devices, One-to-One OS X devices, school iOS devices and One-to-One iOS devices: School OS X devices (iMacs & MacBooks) ITSS manages OS X updates (apps, OS and security) for all supported machines One-to-One OS […]

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FSA 2016 Assessment – Electronic Testing

This is an important note from ITSS regarding the FSA Assessment for the 2015/16 year. An update to the StartExam plugin has been distributed to all machines running this year’s new image (Mac OS10.10.3 -10.10.5). Staff will need to be aware of the following: The Provincial E Exams must be run on Safari 8 and […]

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Backing up your Mac (One-to-One Program)

Applies To:  YNET & YESNet Computers & Mobile devices (e.g. One-to-One MacBooks, iPads) Usage: Please read instructions carefully Limitations: Do NOT backup sensitive data (student information, student photos, confidential documents) to personal storage All data should be encrypted ITSS highly recommends users ensure their machines have a backup solution in place. There are numerous options, […]

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Classroom Software Index 2016/17

Computer Operating System: Silver iMacs & MacBooks: Mac OS X “El Capitan” Version #: 10.11.5 White iMacs: Mac OS X “Lion” Version #: 10.7.5 iPads: iOS9 Supported App List (coming soon) Licensed Software Apple Remote Desktop** *Available through Student Support Services **Apple Remote Desktop is installed only on Lab Teacher Machines and through specific requests. Licensing […]

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Blackboard Collaborate

Blackboard Collaborate is a web conferencing application that allows for audio, video, chat and media sharing. Blackboard Collaborate Launcher for Mac is included on all public school machines. System Requirements Blackboard is a web based application capable of running on Windows (Windows XP, Windows 7+) and Mac (10.9+). ITSS recommends running Blackboard Collaborate on Firefox […]

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