Using WebHelpDesk

Should you wish to check your IT support request history in ITSS’s web based help desk software WebHelpDesk you can do so by following these instructions; Visit http://helpdesk.yesnet.yk.ca You will see this login page: Enter your YNET or YESNet username and password Once logged in you will see this screen: This page allows you to […]

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Software & App Self Service

Applies to: Both YNET and YESNet staff Usage: Available on Education provided devices (including 1 to 1 program) Software Self Service Allows staff to perform some tasks that would otherwise normally require IT intervention.

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