First Class – Adding Signatures

1. Log into First Class. 2. From the taskbar, select First Class>Preferences. 3. Once in the preferences window, click on messaging tab and then click on the initial content tab. You will want to check “automatically add signature…” and type your message. 4. Copy the desired signature block from below into the First Class 4. […]

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First Class – Exporting Emails

To export emails or Folders from your First Class account for archiving or responding to ATIPP requests – 1. Create a folder on the desktop of your workstation  Label the folder Export NOTE- Calendars and calendar data cannot be exported from FirstClass 2. Start FirstClass and open your mail box. Select those emails that […]

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First Class Web Publishing Troubleshooting

This is a note about First Class version 16.003. Updated: November 24, 2016 As you maybe aware First Class is still presenting issues with its web publishing component and editing shared documents. We are continuing to work with Open Text to resolve this.   With the last update, web publishing and editing shared documents has […]

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First Class – redirecting email to Exchange (YNET email)

Redirecting Email from First Class to Gov Emails (Exchange)   Open First Class FOR MAC: Select First Class on the top task bar, select Preferences, select Messaging Tab, Select Mail Rules Tab. FOR WINDOWS: Navigate to your Mailbox window, on the top task bar -Select Collaborate, Select Rules. Click on the Gear Icon next to […]

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Managing Junk Emails

First Class and Exchange email accounts are equipped with a service to quarantine junk messages and or potentially hazardous emails. No Spam filter will always be correct. To help improve our SPAM (junk email) filter, please forward spam/junk email directly to spam@gov.yk.ca​​ AS AN ATTACHMENT. If however, you identify that an email has been quarantined […]

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Outlook for Mac (YNET accounts)

In most cases ITSS recommends using VMWare Horizon Client (Virtual Desktop Interface) to access Outlook and YNET resources. However in some cases users may need Outlook for Mac. See the directions below to setup your YNET account using Outlook. Step-by-step guide Open Outlook. Go to Preferences, add Account, Select Exchange. Type in your YNET email […]

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Outlook – Mapping to the H drive

How Do I “Map” my Email Archives? Applies to: Outlook on Windows 7+ on YNET Steps Open Outlook  Click the “FILE” tab Find & Click “Account Settings”   click “Account Settings” from this drop down list An Account Settings window will open   Click on the Data Files tab in this window Click the “Add…” […]

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First Class Login Troubleshooting

Login Issues If you have difficulty logging into your first class account check the items circled below: If these items do not appear select Setup. Ensure that the server address matches the information below. If neede type in the server address and select save. Lastly, if the issue persists select Configure. Ensure that the protocol […]

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First Class Accounts

This is the email service available to staff and students on YESnet. The First Class application is installed on all school computers and Education Ipads. You may also download the application and access your email from your own device anywhere. To access First Class via the web or to download the application go to the […]

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